Shipping & returns



Shipping

Orders are shipped within 7-10 days.
You will receive the package within 12 days of ordering.

Orders that are customised may take a little longer.
Shipping within India is free.

 

International orders

For international orders, select PayPal at the time of checkout.
After checkout, you will receive an email with an invoice and our PayPal email id.
The invoice will contain shipping charges.
Payment can be made in any currency. Prices on our website are listed in INR but PayPal will convert our INR prices into your selected currency if you select not to pay in INR.

Orders are shipped within 7-10 days. Delivery timelines depend on the area/country.

For any help, drop us an email at service@therevivalproject.in

 

Returns and exchange

If upon receipt of the purchase, the size doesnʼt fit or a style doesnʼt suit you, we are happy to provide an exchange. To return a purchase, please drop us an email at service@therevivalproject.in within 3 days of receipt of the shipment. Ship us the piece back, new and unused, with tags attached. Cost of the return as well as the exchange shipping cost is borne by the customer. Once we have checked the returned merchandise, you will receive an email confirming that your return has been accepted and a store credit voucher for equivalent amount valid for 1 month.

We would love you to own a piece which fits well and looks good, but in case the returned product is used or damaged by the customer, we reserve the right to not accept returns.

  • For customised orders-
    For clothes made as per standard sizes, returns and exchange apply just like under the readymade section.
    If the clothes have been made to your specific measurements, ie, under custom sizing, we do not accept any return or exchange.

 

Cancellation

If you wish to cancel your order, write to us within 24 hours of placing the order at service@therevivalproject.in.

 

Sale / Discounted clothes

We do not accept any exchanges on products that are either on sale or have been discounted.

 

Refunds

We hand make every piece. We do not provide a refund unless the piece is found defective from our end.